This Credit Policy (“Credit Policy”) governs your use of Credits on www.tripoto.com (“Website”) and shall be read along with the Terms of Use provided on https://www.tripoto.com/terms. You agree that you have read, understood and accepted the Terms and Credit Policy. In case of conflict of any terms, the terms and conditions provided in the Credit Policy shall supersede. The capitalised terms used in the Credit Policy, but not defined herein, shall have the meaning given to such terms in the Terms of Use (“Terms”).
- This Credit Policy is applicable on Users who have a valid account on the Website and have performed certain acts as mentioned by the Company on the Website, time to time.
- The Company allows its Users to earn and redeem Credits on the Website by completingcertain act(s) on the Website. The User is required to refer the 'Frequently Asked Question – Credits' section above to understand their eligibility; the manner in which he/she can earn or redeem the Credits on the Website.
- The Company reserves the right in its sole discretion to disqualify/terminate the transaction if any User who, in its opinion, is tampering with the operation of the Credits or is acting in violation of the Credit Policy or in a fraudulent or deceptive manner including creation of duplicate accounts on the Website, aliasing, placing multiple transaction(s).
- The Company reserves the right to seek damages from any such person who attempts to undermine the legitimate operations of the Credits in violation of criminal or civil laws to the fullest extent permitted under the laws of the land.
- The Company makes no guarantees, warranties, or representations of any kind concerning the Credits.
- To the extent permissible under the applicable law, the User agree to release the Company and its affiliates and partners from all liability regarding the earning, redemption, and use of Credits including any rewards that, after receipt, lost, stolen or destroyed. The supplier/service provider/ third party is no way affiliated with or responsible for Credits administration.
- The Company may at its sole discretion modify, amend or supplement any of the term and conditions governing the Credits – including but not limited to, the eligibility criteria; the rules of earning and redemption; the exchange rate at which the Credits may be earned or redeemed; the expiration or validity; the products and/or services on which Credits may be earned and redeemed – at any time, even though these changes may affect your liability to use any benefits you have already earned.
- The Credits may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Credits until you accrue a minimum number of Credits, at which point they will become available for redemption. The Credits may also be capped at the maximum value which can be accrued. If this option is selected you will need to redeem your accrued Credits before you are able to earn more Credits.
- The User will be responsible for remaining knowledgeable of any changes, modifications, or additions to the Terms and Credit Policy. If you do not agree with such modifications, amendment or supplement, you must not use the Credits/Website and exit/logout immediately.
- The Credits will terminate as notified by the Company time to time. Further, the Company may withdraw Credits (wholly or partially) to protect business interests; comply with law(s)/court order/guidelines of the regulatory body etc. In case of termination/withdrawal of Credits, the underlined points will be forfeited without any compensation or any other obligation or liability by the Company.
- The Company is not responsible for: (a) any loss or delay in receiving, request, correspondence, redemption; (b) theft or unauthorised redemption of Credits; (c) any acts or omissions of third parties; or (d) any errors published in relation to the Credits, including without limitation, any pricing or typographical errors, errors of description and errors in crediting or debiting of Credits. The Company reserves the right to correct, without notice, any errors.
- No Credits will be earned for on cancellation or modification of the transaction.
- The Company reserves the right to increase or decrease your balance Credits if your account has been the subject of any suspicious activity. Your Credits may be transferred to a new account on the Website, if the Company determines that you have been the victim of a fraud.
- The Credits have no cash value and shall not be traded or exchanged for cash/ transferred / sold/ gifted/assigned/pledged in any manner.
- In no event, will any Credits manually be moved unless as decided by the Company at its sole discretion.
- Bonus Credits may be awarded and redeemed as per terms notified by the Company and will be applicable on select holiday packages. Bonus Credits are void where prohibited by law. The Company reserves its right to terminate/withdraw the Bonus Credits anytime without notice. The Credit Policy shall apply on Bonus Credits as well.
- If any provision of the Credit Policy becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the terms and conditions.
- Any dispute shall be governed by the Terms of Use and the decision of the Company will be deemed final and binding on concerned parties.
- Any dispute arising out of or in connection with or as a result of this Credit Policy will be subject to the exclusive jurisdiction of the courts in New Delhi.
- The Company is the sole authority for interpretation of these terms.