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Most of the trips flights starts from Mumbai airport as far I know redemption of credits send a mail regarding it to team tripoto
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The process of redeemption works like that, 1) Redeem coupon 2) they will send you the email asking basic information 3) you need to send them scanned copy of your proofs and source of your journey with your date Make sure they have two validity criteria, one is they only give you six month period in which you need to travel and payment should be done in 7 days of redeemtion.
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Yeah, it always mention in the package you are redeeming or else you can write mail at info@tripoto.com.
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They usually mention the starting point in the mail you receive. Mumbai is usually the place.
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You need to give the source and destination with all details.
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