I have earned 55 credits for my trip that I posted two days ago according to an email I received from Tripoto, however when I am checking my account it is still showing 0 credits under my name? Can anyone suggest how can I claim my credits ?

14 Responses

SAGAR DHAMIJA

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Dont worry wait for one day or you can send your query at info@tripoto.com

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SAGAR DHAMIJA

Thankyou !!

Travel Beings

Hi Sagar, This could be because of some technical glitch. you can wait for 24-48 hours and if the problem still persists get in touch at info@tripoto.com

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Ashik Anand

It takes max around a day for the credits to show.

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Mayank Joshi

I think the credit updates in 2 days.

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Pop

It takes around 24-48 hours for credits to be earned. Plus you can also refer "earn credits"

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Mohit Jha

Mail them and wait. Only thing you can do

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Deepanshu

Drop a mail to info@tripoto.com

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Himanshu

It generally takes upto 48 hours to receive the credits. If you haven't received, then you should mail your query to Tripoto at info@tripoto.com

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Anwesha Guha

Hi Sagar, Get that sorted with the Tripoto team. Mail them at info@tripoto.com

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Shikha Khare

I think it take 24 hour to update it in your account.

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rimmi

Hey, sometimes it takes a little longer as expected. wait for 4-5 days or mail at info.tripoto.com

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Hari Chandu Vakacharla

Please drop an email to info@tripoto.com

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Pratibha Periwal

Pls check your email. Whether they give credit or not , they will email the status to you. You can see the same on your profile page , below your pic

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Abhinaw Chauhan

Dear fellow traveler, It will for sure reflect in a while... Sometimes, the App and also the website works slow... If it doesn't happen for more than 48 hrs then write a query mail to info@tripoto.com and get it resolved...

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I have earned 55 credits for my trip that I posted two days ago according to an email I received from Tripoto, however when I am checking my account it is still showing 0 credits under my name? Can anyone suggest how can I claim my credits ?

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