Prices & Quotes
• If a hotel included in a program is not available at the time of the reservation, we will substitute it for a hotel of similar category.
• All rooms provided in the tour are the base category room provided by the hotel. Room upgrades are available at most hotels. Please inquire at the time of reservation.
• Most programs can be customized. All itineraries are subject to change without notice. GR Travel – Handcrafted Journeys is pleased to send you a complimentary quote.
• We are happy to accommodate any changes and additional planning you would like as we want your vacation experience to be “extraordinary” and “handcrafted”. We ask our clients to recognize excessive planning can take significant time and as such we reserve the right to charge for additional amendments to the booking after the first quote is issued.
Travelers having any complaints regarding hotels, houseboats, transport etc are advised to inform immediately at +918494030691 so that the same be readdressed on the spot. No complaints or refund for the same be entertained after the tour programs.
Check-in & Check-out Policy
Early check-in or late check-out is subject to availability and may be chargeable by the hotel. Below are the standard check-in timings which may vary in different hotels.
Kashmir: check in: 2 pm check out: 12 pm
Meals at the hotels/Houseboats:
Meals if included at the hotels will be subject to hotel policy. Timings of meals will have to followed as per policy. For further info, please inquire about timings and menu at the time of check-in.
Limits on GR’s Responsibility
GR Travel – Handcrafted Journeys is based in Srinagar, J&K with operations in Ladakh & Himachal. It purchases transportation, hotel accommodations, restaurant and other services from various independent suppliers that are not subject to its control. GR cannot therefore be liable for death, personal injury or any other loss that may occur (1) due to
any act or omission of any such supplier, or (2) by any reason of any other event over which it has no control. In the event that flood, drought, inclement weather or Earthquake, a comparable program will be substituted if possible. The above mentioned terms and conditions only briefly describe the terms and conditions applicable to GR programs.
GR Travel – handcrafted journeys reserves the right to change any of its policies /terms & conditions without any prior notice. Jurisdiction for any disputes arising from and related to the services provided by GR Tour & Travels shall be Jammu & Kashmir to the exclusion of all other courts. Disputes shall be resolved in accordance with the laws of Jammu & Kashmir as applicable.