Any cost arising due to political unrest and natural calamities like, landslides, road blockage, etc (to be borne by the client, which is directly payable on the spot).

Any increase in taxes or fuel price, leading to an increase in cost on surface transportation & land arrangements, which may come into effect before departure.

The car provided for the trip will be on point to point as per itinerary and it cannot be used under disposal.

Guest travelling in a group should travel with minimum baggage only. Kindly do not exceed baggage allowance of 15 kgs per person. If in case guest travelling in a group has exceeded the baggage policy then they need to hire additional vehicle only if the cab driver denies for extra luggage. The charges for additional vehicle need to be paid by the customer locally. The restriction of baggage policy is due to the hilly area and the safety of the passengers.

Changu Lake and Nathula operation are subject to the road condition and availability of permits as only limited permits are issued 48 hours before the scheduled tour. If in case of cancellation of permit due to weather or any reason imposed by Govt for your trip date and it is made to our notice before departure then we will provide alternate sightseeing.

If in case of cancellation of the trip to Changu Lake or Nathula trip due to weather conditions or any reason imposed by Govt, no refund will be provided.

The change/upgrade in the vehicle during your trip is subject to availability and is possible only when you are in Darjeeling. Change/upgrade of the vehicle on another location is not possible. The upgrade charges on location might be higher.

If the guest tour has impacted due to cancellation of flight/train then no refund will be possible for the tour package. The necessary cancellation charge will be applicable. We will try to get the waiver for the cancellation fee but this is not 100% guaranteed.

If the package is cancelled more than 30 days before the departure date, 10% of the total trip cost will be charged as the cancellation fee.

If the package is cancelled between 20 to 29 days before the departure date, 30% of the total trip cost will be charged as the cancellation fee.

If the package is cancelled between 15 to 19 days before the departure date, 50% of the total trip cost will be charged as the cancellation fee.

If the package is cancelled more than 15 days before the departure date, no refunds will be applicable.