All services such as airline seats / hotel accommodation / ground transportation etc. for tours are pre-blocked. If customer books a third party product or service like cruise/ Eurail, the terms and conditions and cancellation policy of such third party would be applicable in addition to the operator terms and conditions. Any cancellation of tour / services has to be communicated in writing, clearly stating the reasons for cancellation.
Operator is still liable to pay to all suppliers / vendors the agreed charges including penalties, if these services are released /cancelled within the above mentioned time frame.
If circumstances force customer to cancel the tour, the cancellation must be intimated to operator in writing. All cancellations will attract cancellation charges as mentioned in payment para above.
Note: In addition to the above booking policy; for individual/ FIT booking the following is applicable.
The above is a general cancellation policy and the same is subject to change depending on the travel date, the destination like Maldives, Hong Kong etc., the package and the services booked and paid for.
For dynamic properties like Marina Bay Sands / Atlantis / Venetian etc. and reconfirmed bookings, the above cancellation may not be applicable and could vary.
For air tickets being issued: Full INR component has to be collected before issuance, else price will be subject to change.
In case of cruises, 100% of the cruise cost paid will be forfeited in case of any cancellations, irrespective of time of cancellation.