75% refund if notified via phone conversation 8 or more days prior to the event date
50% refund if notified via phone conversation 4 to 7 days prior to the event date
No refund if the cancellation requested is less than 3 days prior to the event date
No show implies no refund
Event tickets cannot be transferred to another date against cancellation
Event tickets cannot be transferred to another person against cancellation
If Trek gets cancelled, we will refund "Trek Amount" only
Treks and Trails India will not offer nor pay any discounts or refunds for missed or unused services due to the traveller’s own fault, negligence or breach of these terms
Please note that cancellation charges are calculated on the total amount payable and not of advance amount paid
Treks and Trails India will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by clients/participants (either independently or through us)
Refund will be paid only by NEFT /cheque after 10 days of the completion of the event. Even in case of events cancelled by Treks and Trails India, the same process will be followed
Transfer of booking to another event will be permitted where feasible and will be at the discretion of the management and participant consent.
If Treks and Trails India cancels the event and transfer of the booking amount are done, the full amount will be transferred to the participant. For Payment gateway payment GST and transaction charge is not refundable.
If the participant cancels a booking and opts for transfer of the booking to any other event, only the refund amount (as per applicable policy), will be transferred to the new event
In case a participant cancels the booking of an event where the transfer of booking is done, the participant will be refunded the amount as per applicable cancellation policy
In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc.), the refund shall be payable with respect to the given refund norms