All services such as airline seats or hotel accommodation/ground transportation etc. for tours are pre-blocked. If customer books a third party product or services like cruise or Eurail, the terms and conditions and cancellation policy of such third party would be applicable in addition to the operator terms and conditions. Any cancellation of tour or services has to be communicated in writing, clearly stating the reasons for cancellation.
The operator is still liable to pay to all suppliers/vendors the agreed charges including penalties if these services are released /cancelled within the above mentioned time frame.
If circumstances force the customer to cancel the tour, the cancellation must be intimated to the operator in writing. All cancellations will attract cancellation charges as mentioned in payment para above.
Note: In addition to the above booking policy; for individual or FIT booking the following is applicable.
The above is a general cancellation policy and the same is subject to change depending on the travel date, the destination like the Maldives, Hong Kong etc., the package and the services booked and paid for.
For dynamic properties like Marina Bay Sands/Atlantis/Venetian etc. and reconfirmed bookings, the above cancellation may not be applicable and could vary.
For air tickets being issued: Full INR component has to be collected before issuance, else price will be subject to change.
In the case of cruises, 100% of the cruise cost paid will be forfeited in case of any cancellations, irrespective of the time of cancellation.