Above itinerary is a suggested itinerary and not a confirmed one as it can be changed by our local transporters.

We strongly recommend every client to upgrade the hotels as per their choice and star category.

We are intermediary who book and arrange all services for our client. The services are provided by the service providers such as hotels, airlines, etc. for which we do not have control over their quality and you are requested to speak to them directly for any service-related issues

The child between 02-03 years will not be given any land services.

We do not provide any porter services.

All the above rates and services are subject to availability and can be changed without prior notice.

All transfers and sightseeing are on SIC basis.

There may be certain surcharges applicable at the time of booking of the holiday package.

As of now, we are not holding any confirmed airline seats, hotel rooms.

Actual ROE is charge at the time of confirmation, currently calculated at 1 USD = INR 70.

Above prices are on per person basis on double occupancy or as specified as otherwise.

The per-person rates valid between 01 April 2018 to 31 December 2019 as per the group departure dates mentioned below.

The inclusions mentioned in the itinerary are for reference purposes and all the inclusions to subject to your package type booked based on above pricing and acceptance.

We usually give indoor/outdoor tickets on the same day, but on special occasions, we might give indoor on one day and outdoor on different days (depending on the itinerary).

No transfers will be given for dinner unless booked which is payable over and above the cost of above holiday package.

Any delay or cancellation of program due to weather or other reasons will not be eligible for any refund

Please make sure you follow the timings given by the driver and guide for all the services and transfers. In case you fail to follow the timings, the driver will leave for which no refund will be given.

Hotels suggested in the itinerary can be changed and will be equivalent or more to the one given to you in terms of price as per the official rate sheet of the hotel.

Some departures can have compulsory gala dinner on 31st of December or other special dates depending on the policy of the hotel which is over and above the cost of the above holiday.

The flight details are mostly fixed but can change as well with an alternate flight (mostly in the case of date change).

The hotel will give the room double or twin as per the availability for which we have no control, the said is between the client and the hotel (bedding type availability).

We book the room in a certain room type. Any kind of upgrade or downgrade to the client by the hotel will act as a dispute between the hotel and client for which we have no control. Also, any kind of amenities or services not provided by the hotel will be a dispute between the hotel or airline and the client.

We book a basic room in the hotel unless specified the room category.

Please note that the above holiday is a fixed holiday for which any alteration or changes are not possible and any request for changes are subject to approval and availability.

Please note that the above tour might require physical activity whereby a lot of walking is needed at theme parks and other tours.

The tour might also require long hours of tours and arrivals which can be very late or early in the morning.

All clients are expected to take full medical check-up with a doctor’s approval before taking the above holiday package. In case any client is facing any medical problem, it is highly advisable to consult the doctor before undertaking the above holiday.

Also, Zap Booking takes no responsibility in case there is a medical illness during or after the tour because of any reason.

Special assistance is subject to approval based on the request.

The above tour cost is calculated as per the current taxes and other charges as per the current date.

Any additional cost of such nature will have to be taken care of by the client.

Please note to take care of the visa processing and its time as we will not be responsible for any kind of delays or refusal of visa from the concerned consulate and the cancellation policy of the holiday will be applied.

Any kind of disputes or refunds will not be verbally accepted. We will require the invoice, slips and requisite document with details to be able to process any refunds.

Any kind of delays in flight such as fog or technical problem is not the responsibility of Zap Booking and any kind of hotel cancellations and no shows will be the responsibility of the client.

Any disputes are subject to jurisdiction at the Delhi court of law.

If there is any extra or additional cancellation policy of airline, cruise, hotels etc. the client will be responsible for the same and it has to be paid by the client. Some tickets are 100% non-refundable which has to be taken care of by the client.

Any form of confirmation in terms of email, verbal with advance payment will be treated as confirmation. We also understand that the client accepts the above terms and conditions before confirming the above holiday.

Please note that as per DTCM rules based on the Executive Council Resolution No 2 of 2014 w.e.f 31 March 2014, every guest has to pay Tourism Dirham that is AED 7/- per room per night for all 2-star hotels, AED 10/- per room per night for all 3-star hotels, AED 15/- per room per night for all 4-star hotels and AED 20/- per room per night for all 5-star hotels at the time of check-in.

100% cancellation fee is applicable.

In case of no show, the total amount will be forfeited and no refund shall be given.

Cancellation policy is subject to change and entirely depends upon the cancellation policy of respective hotels.

During peak seasons, some hotels may charge 100% cancellation.

Refunds normally take 10 working days after the cancellation request has been raised and transferred electronically to your bank account.