Holidays carnival is very straight with all its terms and conditions.
The contract is liable when the booking of the tour package of your choice is confirmed from our side and we receive the signed booking form and deposits.
All your bookings and confirmations are carefully handled by the Holidays Carnival through email or telephone or via internet sites
Every relevant clause must be correctly filled. The signed booking form confirms your approval to accept our every terms and condition applicable to our client’s during the whole process.
After the completion of the process of the signed booking form, you must have to deposit 50% of your travel cost to the company.
The payments will be done on the name of Holidays carnival through cheque, Demand Draft, Credit card or electronic money transfer. The add on a surge of 3%- 5% will be applicable on the credit card payments that will be later added to your invoice cost. If the booking is made within 10 days of tour departure, in that case, there will be an immediate full payment.
After the completion of the booking form and deposit received, there will be an invoice that will be sent to you along with a receipt for the already paid. The payment of the tour will be done before 28 days of the tour departure. In case there is any booking done within 14 working days of the tour departure, it will be considered under the late booking process and there the payment will be done in full.
If someone fails to pay the full amount within the 28 days of circle prior to tour departure, the booking will be cancelled.
If anyone among the tour member wishes to cancel the tour, written notice must be sent to the tours department of Holidays Carnival Company along with the signature of the same of the booking form. The date of cancellation will be considered on the day when the written notice along with the signature will be received at the company. As this incurs the administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:
Less than 90 days but more than 15 days: 30% of the total package price
Less than 15 days but more than 07 days: 50% of the total package price
Less than 07 days: No refund
In case of a reservation cancellation, a mail should be sent to us and contact the Holidays Carnival Customer Service representative for further inquiry. In case of any refund, the due amount will be processed within the 35 days of the receipt of your cancellation notice. Traveller substitutions are considered reservation cancellations and are subject to cancellation fees.
Flight cancellation will cost INR 3000/per person except in case if there is non-refundable airfare. During such case, 100% cost of the fare will be deducted.
If you wish to change your travel arrangements, date, accommodations once your confirmation invoice is issued, we will try our best to satisfy your change but this won’t be possible in every case.
The Company does not own or control hotels, coach or other facilities mentioned in the tour. As an operator of the package tour therefore, we cannot be held liable.
The company is only the tour operator. It does not hold any ownership of any hotel, coach or other accommodation facilities of the tour package. We do not hold the liability of anything.
Where there has been no blame concerning the organization, provider or operators.
Where the disappointments in the execution of the agreement are inferable from the client.
Where the disappointments are inferable from an outsider not associated with the arrangement of the occasion and are unforeseeable or unavoidable.
Where the disappointments are because of strange and unforeseeable conditions outside your ability to control.
Where the disappointments are because of an occasion which you or your provider even with all due care couldn’t anticipate or foresee.
We take the whole responsibility to ensure good and healthy services good in both respect quality as well as the standard that will be happily accepted by the passengers. The information provided on our website is provided with the best knowledge of the organization and take responsibility to take good care of everything with the intention of good faith.
We do our best possible to make the journey of our clients smooth and hassles, but every time things do not work out as same and good. In such case, you can complain about your issue to the Holidays carnival Manager at the very same time so that he could resolve your problem within the little period.
If further there is no such action taken by the representative you can send your complaint within 28 days of the tour ending in writing. If you fail to register your handwritten complaint in the mentioned time circle it will affect the investigation and outcome of the complaint.
Any dispute between clients and Holidays Carnival (destination management company) will be governed by the Jurisdiction of India.
Any person suffering from the contagious disease is not permitted to travel. If any person caught with such disease during the tour, he/she will be immediately departed. And have to make his/her arrangement by own to return home.
The standard check-in and check-out of any good hotel are 1200 hrs. The cost of early check-in or late check out is not included in the tour cost. We can sometimes make it for you but we can’t assure you for such services every time. It depends upon the hotel, occasion and their availability.
Please note that the cost of the vehicle of your extra use like usage of your tour cab after the transfer or after the scheduled sightseeing is not included in your tour cost until and unless it is mentioned in your itinerary.
Once your tour is started you have to follow the finalized itinerary strictly. In case of any such critical circumstances that are beyond the control, some or the entire itinerary will be changed to ensure the smooth and safe journey of the passenger which is our foremost responsibility.
Your travel arrangement will be subjected to any surcharges in case of any hike in the fuel price or scheduled airfare or any other taxes by the government. We will try our best to absorb up to 2% of such surcharges.
Beyond 2% will be charged.