The tour cost excludes - Any increase in the rate of exchange leading to an increase in surface transportation and land arrangements, which may come into effect before departure.
The tour price is subject to increase without notice if this rate changes substantially before the departure of your tour.
Any expenses of personal nature such as laundry, wines, mineral water, food and drink not in the regular menu provided by us pay TV, mini-bar, telephone calls, etc. Meals other than what is mentioned in your itinerary.
Cost of excursions, city sightseeing, entrance fees and local guides other than that mentioned in 'tour cost includes', Overseas Mediclaim, Tips to the driver: EURO 2 per pax per day (compulsory)
Vouchers are not transferable and valid only for the services mentioned therein.
Any services not specifically requested, confirmed and noted on vouchers will not be rendered.
All extras to be paid directly to the hotels/the service providers.
5% GST is applicable on all INR payments. Euro 30, charge is applicable on all payments made by remittance.
Any complaints must be made known to the respective handling agents or its representatives without any delay so that appropriate action can be taken.
It is understood that we act as travel operators only for all services covered hereby. Further, we shall not be responsible for any loss, injury or damage resulting from acts of God, dangers, fire, breakdown of machinery, equipment or vehicles, acts of government authority, wars, civil disturbances, riots, thefts, pilferage, epidemics, quarantines or any delays or changes including any extra expenses which the passenger may incur as a result of any of the foregoing causes.
During your holiday your driver, tour leader, guide, hotel or other service providers may offer services or excursions which are not included in the price of your holiday or listed in our itinerary. Since they do not form part of your tour with us, we do not accept any responsibility for their cancellation or curtailment or any loss, damage, injury or death that you may suffer. If you wish to make a complaint or bring a claim concerning such excursions or activities, then you should contact the person who offered them to you directly.
Once we have sent you a booking confirmation or invoice, we will only change the price of your holiday if there is a change or increase in any one or more of the following:
Transportation costs (including the cost of fuel)
Dues, taxes or fees chargeable, such as landing taxes or embarkation or disembarkation fees at ports and airports.
The exchange rate applicable to the particular holiday package. (Our prices are fixed using the exchange rates available in November) In the event of a significant increase in any of the components that are included in your tour cost i.e.: hotels, entrances, flights, transportation & food.
If we do not have a minimum of 25 Pax required to operate the group tour, we might operate the tour on another date. We might operate the tour on another date or we can withdraw the tour departure.
If the group will reach late due to traffic jam or any other justify reasoning. We can cancel the sightseeing/excursion.
In the event of a breakdown of a coach on a touring holiday, our liability will be limited; if for any reason we cannot provide a replacement coach and that you miss a significant attraction we will reimburse the amount which we have paid to the supplier, though we will endeavour to replace the coach at the earliest. However, sometimes delays will occur due to many reasons beyond our control. In the event, we are also entitled to use a replacement coach that we deem fit to conclude the rest of the journey. The replacement coach may or may not have the same amenities as the original coach.
Passengers will be responsible for any services missed out by them due to not following the stated time; this includes meals, transfers, sightseeing, flight, etc. Rhine Falls in Swiss will be done either on the way from Paris to Zurich (time permitting) or while going out from Swiss. No refund is given in case Rhine fall is missed for guests going out from Swiss.
Majority of hotels in Europe are not equipped with air-conditioning in the rooms due to climate condition. However, if required some of the hotels can provide table fans.
Most of the hotels in Europe don’t provide water bottles inside the room, however, tap water is drinkable.