For short-haul destinations such as cruise including packages, Asia, Middle East, Far East, Mauritius, Maldives and Seychelles, the customer has to pay in advance.
At the time of receipt of advance payment, a voucher will be issued by the operator and taxes including GST has to be paid, if applicable.
The GST invoice will be issued by the operator only after the full payment.
In the case of cruise packages, 100% of the cruise cost has to be paid at the time of booking and in case of any cancellation, the amount will be forfeited irrespective of the time of cancellation.
If the customer/s wishes to travel in advance, i.e. before the proposed departure date or extend the tour dates at the moment, the customer/s will have to pay all applicable extra charges.
In case the dates requested by the customer/s are not available, the operator will alternate dates accordingly with subject to seat availability and the applicable terms and conditions.
Tour cost is based on departure from Delhi, India, unless specifically mentioned.
High season surcharge as per the rules of the airline concerned has to be paid by the customer. Any increase in airfare, airport taxes, visa charges, fuel surcharges after the booking/registration will have to be paid and borne by the customer.
With reference to the Independent Contractors, extra cancellation charges may apply.
A transfer from one tour to another or a change of departure date before the departure will be treated as cancellation on one tour and booking on another and hence will attract the applicable cancellation charges.
In the case of billing errors, the operator reserves the right to re-invoice.
In the case of dishonoured cheques, issued by the customer in favour of the operator, the concerned customer has to pay INR 500/- for every such dishonour.
In addition, the operator reserves the right to take necessary legal action in respect of dishonoured cheques as may be advised.