We understand life can be unpredictable at times, and that plans can change, that’s why we are pretty flexible about cancellations. For last-minute emergencies, we offer future trip credits on a case by case basis. Please talk to us before you cancel any trip with us.
100% refund will be provided if the package is cancelled more than 15 days before the departure date.
If the trip is cancelled less than 15 days before the departure date, no refunds will be applicable.
In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, we will try our best to provide an alternate feasible activity. However, no refund will be provided for the same
All programs are subject to change due to political reason, natural calamities, serious sickness, and special reasons.
Please note that cancellation charges also apply to reductions in group size, not only for cancellations of entire bookings.
The tour will not be cancelled unless we are forced to do so because of unusual or unforeseen circumstances, such as a major natural disaster, major political unrest or war. If we cancel the tour we will promptly refund all payments made to us including the deposit (less the unrecoverable costs such as air tickets cancellations). We shall not be liable to refund any additional expenses that you may have incurred (such as insurance, visas, vaccinations and other incidental costs).
If you do not show up at the meeting point specified on the agreed date, we will assume you have been delayed and will wait for you to contact us with your new expected arrival date. If you do not contact us within 48 hours we will assume you have cancelled the tour. There is no refund of any money paid.
In case the journey is broken off early upon the client’s wish or causes, Mountaineerz shall not be liable to any refund of the days not utilized. Clients will have to pay for the hotel or any extra costs incurred after leaving the itinerary
The trek information sheets and the dossier give information and conditions relating to the tour and are deemed to be part of the contract and so you should be fully aware of their contents. However, the itinerary is an indication of what the group should accomplish, but is not a contractual obligation- changes may be made because of exceptional weather, flight cancellations, sickness or other unforeseen circumstances. No refund will be given for unused services or unrealised dreams.
Mountaineerz shall not be liable to refund of any bank charges deducted while making the bank transaction.
With our every escapade we bring you closer to the best of adventure travel. Mountaineerz brings you an experience that encompasses the quiet and the wild, the divine, the exotic and the spiritual side of “The Valley of The Gods.”