IDENTITY PROOF

In keeping with Government regulations, we request all guests (on single/double/triple occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.

NO SMOKING

The Government of India has introduced a ‘no smoking’ rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the campsite except in designated areas.

PAYMENT POLICY

50% payment at the time of Confirmation. Balance payment upon boarding.

Please note that the room/s and the rate will be confirmed subject to availability, at the time of receipt of the advance deposit details.

We understand that plans change sometimes. If you need to cancel/reduce/amend a guaranteed reservation, please do so latest by 12 noon, 15 days prior to arrival, to avoid cancellation charges. 100% non-refundable should there be any cancellation within 15 days of arrival.

Bookings made on non-cancellable/non-amendable packages/rates cannot be cancelled/amended. On doing so, the full amount of advance paid will be treated as the cancellation fee. The same terms apply in case if the guests don’t show up.

For all bookings, other than non-cancellable, if the guest don’t show up the complete booking will be non-refundable or if they choose to check-out early, one night’s room rate, including taxes, will be charged.

No cancellations will be taken over the call or WhatsApp message. Please reply to the email of email confirmation that you have received at the time of booking regarding the cancellation.

There would be no refund provided in case there occur some problems due to government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances. On the occasion of any such happenings, we have a backup plan ready most of the time and we'll be moving onto that. There are times when we would have to cancel some activities mentioned in the itinerary but it's only due to the reason that we would be bound by a circumstance that is not in our control.

If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.) then the participants would be provided with a travel voucher for the same amount that can be used within 365 days of the issuance date for any package worth the same amount. (Subject to availability)

If a trek/trip has to be aborted midway due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.). In that case, no refund would be provided.

Travelmite will not bear any expense due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.).