We understand that plans change sometimes. If you need to cancel/reduce/amend a guaranteed reservation, please do so latest by 12 noon, 15 days prior to arrival, to avoid cancellation charges. 100% non-refundable should there be any cancellation within 15 days of arrival.
Bookings made on non-cancellable/non-amendable packages/rates cannot be cancelled/amended. On doing so, the full amount of advance paid will be treated as the cancellation fee. The same terms apply in case if the guests don’t show up.
For all bookings, other than non-cancellable, if the guest don’t show up the complete booking will be non-refundable or if they choose to check-out early, one night’s room rate, including taxes, will be charged.
No cancellations will be taken over the call or WhatsApp message. Please reply to the email of email confirmation that you have received at the time of booking regarding the cancellation.
There would be no refund provided in case there occur some problems due to government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances. On the occasion of any such happenings, we have a backup plan ready most of the time and we'll be moving onto that. There are times when we would have to cancel some activities mentioned in the itinerary but it's only due to the reason that we would be bound by a circumstance that is not in our control.
If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.) then the participants would be provided with a travel voucher for the same amount that can be used within 365 days of the issuance date for any package worth the same amount. (Subject to availability)
If a trek/trip has to be aborted midway due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.). In that case, no refund would be provided.
Travelmite will not bear any expense due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.).