The rates are valid for Indian nationals residing in India only.
The penalty for name change and date change will incur as per the airline and the destination. If there are any additional airport / airline taxes charged by the any airport / airline at any destination, the customer shall bear the same. Jks Tourism shall not be liable for the same.
Jks Tourism reserves the right, in its sole discretion, to terminate the access to any or all Jks Tourism websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.
We will strongly recommend all the passengers to check the flight schedule prior to the departure of flight, even if the tickets issued by Jks Tourism. Customer must call airline directly a day before and on the day of departure and cross check all timings. Jks Tourism will not be responsible in case if customer misses his flight due to change of time. In such cases, customer will bears complete loss of flight and package.
The rates are subject to availability of airfare, accommodation, class of booking on the airline and sightseeing tours at the time of booking. Any price increment in the mentioned things will be borne by the customer.
In case if passenger is no show/offloaded by the airline for any reasons, the booking shall be considered as no show and no refund shall be made against any of the services booked through Jks Tourism.
It is important to note that lead passenger in the name of the booking has been made need to be present at the hotel while checking in. In case the lead passenger is not able to travel, he must give signed authority letter along with copy of his passport for the hotel to provide check in to rest of the family members.
If due to delay or cancellation of flight, if the sightseeing (s)/ services are missed, the same service will be considered as unutilised service and no refund shall be made for the same.
If due to delay or cancellation of flight, you do not appear in the hotel/ transfers at the specified time ,Jks Tourism will not be responsible for the same. The same shall be treated as no show.
We strongly suggest our customer to carry hard copy of complete vouchers provided by Jks Tourism to present the hotel and avail the services through the booking reference number. In case you do not present the vouchers at the hotel while checking in, hotel can deny your booking and may not allow you to check-in the hotel. In such situations Jks Tourism will not be responsible for the same.
All the sightseeing tours and excursions are organised by local companies of various destinations. The timings and days of operation are subject to alteration. Changes, if any, will be informed accordingly.
Jks Tourism reserves the right to use an alternate accommodation or airfare of an equal or higher standard. The same shall be determined basis the reviews and ratings of the hotel placed on the internet.
Hotel star category is as per internet standardization and Jks Tourism is not liable for same.
Seat-in-coach transfers are on fixed timings (please report at the meeting point min 15 minutes prior to the pickup time). Jks Tourism will not be responsible for any delay from the customers end.
No refunds either in part or in full will be made for any unutilised service.
Prices are subject to change without prior notice as per the airline / hotel policy.
Bookings once confirmed are subject to cancellation charges which shall be advised at the time of making booking.
In event of cancellation of the tour package on any grounds, the cancellation policy will apply.
Flight cancellation charges will depend on airlines. INR 500/- per person will be applicable extra as Jks Tourism service fee. In case the name provided by the customer to book any ticket / hotel is not as per the passport, the customer will bear the charges for changing the name.
Any flight cancellation / rescheduling / departure delay or any changes in flights is purely subject to airlines management discussion. Any charges in airfare increase / decrease / rescheduling are to be borne by the client as Jks Tourism do not hold any guarantee on same.
Final handover of hotel vouchers / air tickets / visa etc. will be done only upon receiving full and final payment.
Universal hotel check-in time is between 1200 hrs-1400 hrs and check out time is between 1000 hrs-1200 hrs depending upon the property early check-in and late check out is subject to availability of room, it depends on hotel. Early check-in and late check out will be at additional cost and subject to availability and complete discretion of the hotel. Hotel may or may not provide early check in or late check out irrespective of availability. Jks Tourism will not be responsible for any change in the policy of the hotel at any given time.
Jks Tourism does not guarantee quality of service of the hotel and star rating of the hotel. We only recommend hotels basis their reviews and ratings placed on internet by the customers and our previous customer experience. Once a hotel is booked, the booking can be changed basis the cancellation policy of the hotel as well as Jks Tourism. We strongly recommend our customers to go through reviews and photographs of the hotels before making a booking.
All our packages are based on night basis and the last day is for check out which will be as per the hotel policy. Jks Tourism will not be responsible for any extension of stay in the hotel unless explicitly approved in writing by Jks Tourism .
In case of any payment made on the online link through the net banking, credit or debit cards there will be a transaction charge of 2.5% of the total booking amount. In case of American Express Card the charges will be 6%. This amount is completely non-refundable in case of any/all cancellations, refunds etc. at any given point of time. This payment gateway charges will be deducted from the refund amount unless there is a waiver commitment from Jks Tourism in writing. We strongly recommend all our customers to take all the details in writing through our official id.
The airfares and taxes are calculated as on a mentioned date and time and any increase in the taxes or airfares will be borne by the customer.
Kindly avoid being over drunk by intake of hard drinks during the flights to avoid any inconvenience during visa on arrival, immigration and custom process.
After confirmation of services, if any one wishes to change travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by yourself.
You, or any member of your party, may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our offices. The applicable cancellation charges are as per the published cancellation policy which is: cancellation charges per person.