GENERAL

Please note that once your booking is confirmed, you will receive an e-mail on your registered email confirming your booking. We are open all 24 hours, seven days a week.

Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmatory e-mail sent to you

Please note that the itineraries are subject to change. The inclusions, however, will remain the same.

Confirmation voucher will be sent after the receipt of complete package payment.

The rate can be changed without prior notice due to unforeseen circumstances or fluctuation in currency & taxes.

In case guests have to reach railway station/airport/bus stand earlier for their onward journey, they will have to arrange it on their own. Timings of any such departure should be notified at the reception at the time of check-in.

Individual transfer is available on request (chargeable).

In case of cancellation, 100% of the package cost will be applicable as the cancellation fee.

Flights: the cancellation policy of flights is determined by the airline that you have booked with and our cancellation policy will mirror the same.

Hotels: all hotel cancellations are basis hotel cancellation policy mentioned in the vouchers. Any refunds or cancellations are subject to this policy.

Trains: the cancellation policy of trains are determined by the train company that you have booked with and our cancellation policy will mirror the same.

Activities and transfers: all activities and transfers cancellations are basis their own cancellation policy mentioned in the vouchers/itinerary PDF. Any refunds or cancellations are subject to their policy.

Visa, insurance, planning fees and other taxes: no refund shall be provided for the same upon cancellation.