In case of triple occupancy, the third occupant of the room shall be provided with a mattress/rollaway bed

Early check-in and late check out will be chargeable and subject to availability

Car AC will not work in hills (in Mount Abu), usage of AC in hills may lead to mechanical issues in the car

Only 1 luggage is permitted per pax. In case of excess luggage, the client has to pay supplement charges for additional luggage vehicle

In case of excess luggage, please inform the supplier in advance

Food booked during your tour would be by default vegetarian, you need to inform and book in advance for Non Veg items Meals.

The tour will be executed as per the itinerary and it is not disposal unless it is not mentioned specifically

If the customer wishes to go to the market separately or a late evening dinner, he has to pay directly to the driver

The driver has fixed working hours and his working time is 9 AM to 6 PM

Entrance fee would not be included unless it is mentioned specifically

Guest need to pay mandatory dinner costs and surcharges applicable in festive season like Christmas and New Year directly at the hotel unless it is not included specifically

'Day at Leisure' essentially implies that no sightseeing/activity/vehicle is included for that day

During strikes the car will operate only as per the situation on the ground, there will be no refund on unused services for that day

A customer who has to go for an intercity transfer, airport/rail transfers, they will need to leave before the strike starts or wait for the strike to be over

Most of the cases you would get information about strike a day or two prior or during your travel, which is completely out of our control but OYO will try and help the guests in all cases