Yes, frankly, I miss the direct communication with you too. I travel a lot and I get questions quite often. So it would be more convenient to communicate with you directly. Believe me, organizing such a system is not as difficult as it seems. I have my own business, and I hired these guys https://newmediaservices.com.au/the-importance-of-quality-assurance-in-the-contact-center/ to help me. It would be great if we could communicate with you directly!