The train departs from Neral. The journey is for 3 hours approximately. Kindly check the timings and details in the following website. www.irctchelp.in
typing Neral -Matheran toy train shuttle service.
Hey,
The closest railhead to Matheran is in Neral (21 kilometres). You can get on the Deccan Express from Mumbai or the Sahyadri Express from Pune; both ply every day. From Neral you will have to go to Matheran by road, which is a 30-minute journey. Many local trains on the Mumbai-Karjat route also stop at Neral. Another interesting but slow way to reach Matheran is to catch the Toy Train that departs from Neral. The journey takes about 2 hours but the ride is quite beautiful. During monsoons, the frequency of the trains reduces considerably so make sure to book well in advance. You can take Either 7:30AM train or 9:30AM. Hope it Helped. Thank you ✌️