The train departs from Neral. The journey is for 3 hours approximately. Kindly check the timings and details in the following website. www.irctchelp.in
typing Neral -Matheran toy train shuttle service.
The closest railhead to Matheran is in Neral (21 kilometres). You can get on the Deccan Express from Mumbai or the Sahyadri Express from Pune; both ply every day. From Neral you will have to go to Matheran by road, which is a 30-minute journey. Many local trains on the Mumbai-Karjat route also stop at Neral. Another interesting but slow way to reach Matheran is to catch the Toy Train that departs from Neral. The journey takes about 2 hours but the ride is quite beautiful. During monsoons, the frequency of the trains reduces considerably so make sure to book well in advance. You can take Either 7:30AM train or 9:30AM. Hope it Helped. Thank you ✌️