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Sorry to hear that sir. But it's quite common for them to do this. I would suggest you to rate their app on play store and write a review there. That might be helpful. I did the same and immediately received a response. Thank you.
UpvoteCommentI did post a review on play store on 6th March and it did work, for now at least.
Oh.. okay! I didn't know that. I am using android phone.
