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Write your grievances or enquiries at info@tripoto.com
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Try to ping them through insta /fb
Sometimes it takes more days as too many mails are there.
Hi Sumi, Please write your grievances or enquiries at info@tripoto.com.
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Already done.
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It's useless.
You can take it for granted that resolving a consumers concerns is the last in the to-do list for Tripoto. I recently paid for a workshop, which was supposed to happen online via google meet. I got the confirmation email and also conference link. But when I tried to login to the conference, I was never admitted. I waiting for over 30 minutes by trying multiple times and was not admitted to the meeting. There was a cut of time after which a attendee would not be allowed and that was 30 minutes! Additionally the amount paid is not refundable, as per their terms and conditions. So wrote to them I have not received a response for a week now, and some how I got the email ID of the coordinator of the workshop, when I wrote to her, the response was the amount was not refundable. So basically I paid a 1000 rupees for a mistake they made. its not really about how much money I spent in this case, but rather about the company's ethics. If the amount is non refundable, they should ensure every attendee who paid is allowed especially when they are logging well before the cut off. I will be filing a complaint in the consumer court for this. No other option left.
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@vraj.rao follow on Instagram for upcoming riding events and more
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If you suspect fraud by a Tripoto agent, gather evidence of your communication and any transactions. Immediately contact Tripoto's customer support, providing details of the agents and the issue. If unsuccessful, consider filing a complaint with relevant consumer protection agencies or on travel-related platforms. Inform your bank about potential fraud and explore options such as chargebacks. What I can tell, it is the issue of ethics. I read here https://edubirdie.com/examples/ethics/ a few examples for students on how to address this issue. Review online feedback for similar experiences, but refrain from further payments if the agents are unresponsive.
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