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Hi Lisang. You can send an email to info@tripoto.com with your query. I'm sure they'll sort all your issues in no time. Hope you get the solution you're looking for.
UpvoteCommentI have send this tripoto 100 mails but they have not replied yet..
You should contact at tripoto at the earliest
UpvoteCommentThey dont respond to mails .. they dint have ph no