It showed Tripoto did not do any background verification of that travel agent. I requested my friend to check their office and found they didn't even have a legitimate office. I received no support from Tripoto. I booked and made payment assuming all Tripoto partners can be trusted.
I was cheated once and lost all my money. The agents kept inquiring to get payment and insisted they need full advance advance then after payment stopped receiving calls or responding messages. I made payment thinking all Tripoto partners can be trusted and it was a terrible experience...lost money I had saved for the trip.