All services provided and assured by the company are subject to the full realization of payment before departure. If payment to the company is made by cheque, the package/tour component will be delivered only after realization of cheque.

The company has right at any time and for any reason:

(a) To cancel a tour package/tour component before the date of departure and if it does so, its liability shall be limited to refunding all the money paid by a tourist, towards the tour package/tour component.

(b) To amend, alter, vary or withdraw any tour, holiday, excursion or facility, it has advertised or published or to substitute a hotel of similar class/category as per the circumstances. In either case, the company shall not be liable for any damages, additional expenses or consequential loss suffered by tourist/group.

No person, other than the company, in writing has authority to vary, add, amplify or waive off any description, representation, terms and conditions set forth herein or in the brochure of the company, or other terms and conditions regarding tour booked by the fit/ group.

In the event of the company exercising its right to amend or alter any tour offered tour or holidays has been booked the tourist shall have right:

(a) To continue with the tour or holiday as amended or altered.

(b) To accept any alternative tour or holiday which the Company may offer. In neither of the above cases shall the company be liable to the tourist/group for any damages, additional expenses and consequential loss suffered by the tourist/group.

The company shall in no circumstances whatsoever be liable to the tourist/group:

(a) Any death, personal injury, sickness, accident, loss, delays, increased expenses or consequential damages by any misadventure or otherwise caused.

(b) Any act, omission or default of any hotelier, carrier, travel component supplier or other person or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the Tourist/Group, howsoever caused. In this clause the expression 'however caused' includes negligence on the part of any person.

No liability on the part of the company arising in any way out of this contract in respect of any tour, holiday or excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday, package/tour component or excursion, and shall in no case include any consequential damages or additional expenses whatsoever.

The prices quoted by the company in its offer/quotation are in US Dollars or equivalent in foreign currency (local currency of the foreign country/countries being visited). The company reserves the right to amend these prices in case of currency fluctuation and changes in various rates of exchange and or fuel cost before departure and to surcharge accordingly. All such increases in price must be paid for in full.

It is the responsibility of the tourist/group to check and hold valid travel documents like passport and Visa until the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising therefrom and to meet all expenses consequential thereto. The company will have no responsibility whatsoever in respect of the above matters. It is the responsibility of the tourist/group to check and hold valid travel documents like passport and Visa until the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising therefrom and to meet all expenses consequential thereto. The company will have no responsibility whatsoever in respect of the above matters.

The cost of the ticket does not include any insurance premium. The tourist/group will have to pay any such premium at their own cost.

All tour programs and packages/tour components are subject to laws, rules and regulations/group are on tour and back. The company will have no responsibility in respect of any condition brought about by any such laws, etc., or due to act of God.

Any complaint by the tourist (including complaint on behalf of passengers of the group submitted by the tourist) in connection with or arising out of the tour must be notified to the Company in writing within 7 days from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. All claims, disputes and litigation relating to booking tours/travel services with us anywhere from India or abroad shall be subject to the jurisdiction of Courts of New Delhi only.

Check-in/Check out: Most hotels worldwide observe 1400-1600 hrs as check-in time and 1000-1200 hrs as check out time. If the tourist/group arrival is before or departure is after the normal check-in or check-out time, the company is not responsible for additional charges levied by the hotel or travel component supplier and such charges are to be settled by the tourist/group directly with the hotel or travel components supplier.

The company will not be liable to any passenger for refund, compensation or claim for shortage of tour days or cancellation, postponement or re-routing of any particular scheduled transport service due to many reasons including fog. The rules in respect of cancellation charges or refund will be applicable. The tickets are issued, subject to conditions herein.

Please arrive 90 minutes before the departure of your domestic flights and 3 hours before departure for your international flights.

Cancellation charges per person will be applicable as follows:

As cancellation policies are different for different properties so we will update you for the specific cancellation applicable for your package or services.

Travel tour packages/travel tour components that you intend to book from us are of such nature where one has to undertake a considerable amount of walking and physical activity to enjoy them. All tours involve long hours of travelling and some tour components may include theme park activities such as speed boat rides, balloon rides and other adventure sports which are suitable only for medically/physically fit persons. We, therefore, forewarn heart patients, pregnant women, senior citizens, persons those requiring special care, patients of a respiratory disorder, persons suffering from arthritis, blood pressure and diabetes, not to undertake tour. There will be no medical help that can be provided during such tours. It is therefore advised not to venture if any person requires special medical attention during the tour. There is no luggage assistance and it is expected every tourist to manage his own luggage. Some of the tourist products are without elevators/escalators and one may have to use stairs.

In spite of the above-mentioned warning tourist who undertakes tour at his own volition and risk, we will not be responsible for any medical complication that may arise during the tour. Not only this, one has to be medically fit and energetic to undertake tour packages. You must, therefore, satisfy yourself by undergoing a medical checkup and obtain a medical fitness certificate from your registered medical practitioner.

The company will not be liable to any passenger for refund, compensation or claim for shortening of tour in relation to tour shown in itinerary or any cancellation, route change or postponement or delay of any airlines due to any reason whatsoever including fog or bad weather and the tickets/package are issued subject to the conditions herein.