The standard check-in time at the hotel is 1500 hrs.

Our cost excludes airfare, visa, insurance, cost of basic travel quota (BTQ) equivalent to USD 10,000, porterage, meals other than what is mentioned in the itinerary, cost of excursions, city sightseeing, entrance fees and local guides other than that mentioned under 'inclusions' and overseas medi-claim.

Any increase in the rate of exchange will lead to an increase in surface transportation and land arrangements, which may come into effect before departure.

The tour price is subject to increase without notice if this rate changes substantially before the departure of the tour

Any expenses of personal nature such as laundry, wines, mineral water, food and drink not in the regular menu provided by us pay TV, mini-bar, telephone calls, etc. are not included in the package

Tips to Driver: EURO 2 per pax per day (compulsory)

Vouchers are not transferable and valid only for the services mentioned therein

Any services not specifically requested, confirmed and noted on vouchers will not be rendered. All extras to be paid directly to the hotel and service providers.

Responsibility: It is understood that we act as travel operators only for all services covered hereby. Further we shall not be responsible for any loss, injury or damage resulting from acts of God, dangers, fire, breakdown of machinery, equipment or vehicles, acts of government authority, wars, civil disturbances, riots, thefts, pilferage, epidemics, quarantines or any delays or changes including any extra expenses which the passenger may incur as a result of any of the foregoing causes.

During your holiday the driver, tour leader, guide, hotel or other service providers may offer services or excursions which are not included in the price of your holiday or listed in our itinerary. Since they do not form part of your tour with us, we do not accept any responsibility for their cancellation or curtailment or any loss, damage, injury or death that you may suffer.

If you wish to make a complaint or bring a claim concerning such excursions or activities, then you should contact the person who offered them to you directly.

If we do not have a minimum of 25 pax required to operate the group tour, we might operate the tour on another date.

We might operate the tour on another date or we can withdraw the tour departure.

It’s possible that we can cancel the sightseeing/excursion. In the event of a breakdown of a coach on a touring holiday, our liability will be limited; if for any reason we cannot provide a replacement coach and that you miss out on a significant attraction we will reimburse the amount which we have paid to the supplier, though we will endeavour to replace the coach at the earliest.

However, sometimes delays will occur due to many reasons beyond our control. In this event, we are also entitled to use a replacement coach that we deem fit to conclude the rest of the journey. The replacement coach may or may not have the same amenities as the original coach.

Passengers will be responsible for any services missed out by them due to not following the stated time; this includes meals, transfers, sightseeing, flight, etc.

If the package is cancelled more than 45 days before the travel date, 25% of the holiday cost will be charged as a cancellation fee.

If the package is cancelled between 29 to 44 days before the travel date, 35% of the holiday cost will be charged as a cancellation fee.

If the package is cancelled between 14 to 28 days before the travel date, 50% of the holiday cost will be charged as a cancellation fee.

If the package is cancelled between 8 to 13 days before the travel date, 75% of the holiday cost will be charged as a cancellation fee.

If the package is cancelled less than 7 days before the travel date, no refunds will be applicable.