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Please write your querry to info@tripoto.com I am sure you will get help from them.
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There is sometimes conditions like you need to earn some amount of credits in that particular month..pls check if it is fulfilled..if it is contact info@tripoto.com...if not, publish some trips or something..earn those respective credits
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Just check that package which you want to redeem must have a statement Saying out of 800 credits you must earn 200-300 this month only, i guess you have not earned it this month thats why last months accumulated credits have not been taken into account. Kindly write one or two posts and try the same.
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In some offers there are few terms and conditions like you need to earn some amount of credits this month to be eligible. You might want to check that.
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Hi Aashish There are certain terms and conditions like you should earned some credits in that particular month. You can also write your query to info@tripoto.com
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Hi Aashish, most of the packages need you to have a minimum amount earned in that same month. So it can be like for example 500 needs to be earned in this month and rest can be used from previous months. If all of that is right, you can contact tripoto team to understand the root cause of the issue.
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Hi aashish First check whether you've earned compulsory credits in that same month, if not publish some more trips, if yes report this to info@tripoto.com. Do tell us how the query was solved.
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Read terms and conditions carefully sometimes particular amount of credits has to be earned in that month.
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Mail tripoto . You need 100 credits in current month to redeem the trip.
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The trip have already been redeemed maybe
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Pls mail to Tripoto and check
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