What has been update from the Civil Aviation Ministry?
Jyotiraditya Scindia conducted a surprise visit on the 12th of December to the airport, examining all the measures taken over the week to ease congestion. He also issued directions for changes required to improve the situation.
He also suggested the wait time updates to be posted on Social Media in real-time. All the airlines have also been asked to have 100% manpower at the check-in counters, especially during peak hours.
What are the directions issued by the Aviation Minister?
The Ministry has installed digital display boards at each entry gate showing the wait time. There is also at least one wait time board at the terminal checkpoint.
There are also crowd managers helping and guiding passengers to ease congestion.
Flights have also been reduced during the morning peak hours ( 5 am to 9 am and 4 pm to 8 pm) and efforts will also be made to move some flights from Terminal 3.
As per reports, A command centre will monitor crowding at the gate on a real time basis. At domestic terminal 3, additional Automatic Tray Retrieval System machines for baggage check will be deployed to help reduce congestion.
The T3 terminal, is one of the busiest conjunction points in the country and manages over 500 domestic and 250 international flights. The daily passenger footfall is around 1.9-1.95 lakh, as per the ministry.
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